Development Services Process Optimization Co-op Student

Number of Positions Available: 1

Term Length: 16-Month term (May 2023 – August 2024)
Closing Date: March 31, 2023


We are more than just airplanes and tarmacs. 
Our purpose travels beyond our runway into the communities we serve. We are about connections, stories and life defining adventures made possible by the work we do. We are committed to fostering an environment where our people are rewarded through meaningful work experiences inspired by purpose. 

The Calgary Airport Authority is committed to creating an environment where our students are rewarded through meaningful work experiences and numerous opportunities to connect with employees, stakeholders, and other students just like you. Our program offers students an opportunity to gain valuable industry experience, knowledge, and contacts through full time work in their chosen field.

The Development Services Team is responsible for the oversight of tenant development projects that occur at the Calgary International Airport and Springbank Airport.  This includes all tenant improvements that occur on leased land as well as all improvements within the Air Terminal Complex. The teams’ activities range from involvement at the initial feasibility and design stages as well as negotiating with and obtaining approvals from outside agencies to the monitoring and coordinating of construction as well as obtaining final acceptance of the project along with the acquisition of final project documentation.

Under the supervision of the General Manager, Development Services, you will work closely with the Development Services Team and internal stakeholders, providing administrative support as it relates to documentation and process transformation for the Construction and Installation Permit review project. This role will be responsible for supporting process transformation initiatives along with updating organizational training materials, preparing risk management assessments, and contributing to the project reporting by tracking project progression and assessing results. 

  • Working in consultation with subject matter experts and following the CIP Transformation Roadmap initiatives, execute on five key areas of process transformation including  Governance, Tools & Technology, Process Design, Service Delivery and Risk management.
  • Review and update documents including standards, manuals, flowcharts, guides, and project tracking records for our third-party project construction processes.
  • Compile important documentation to define new standardized sub-processes for third-party project reviews while ensuring consistency, continuity, and accuracy amongst process governing documentation.
  • Work with Development Services team to identify and collect data on third-party projects.   
  • Develop a new reporting dashboard that measures key performance indicators (KPI’s) on third-party projects.
  • Assist the team with Change Management initiatives. 
  • Organize weekly project update meetings and track project progression through updates to project schedule. 
  • Work with internal stakeholders for data collection and process improvements.
  • Ensure accuracy and consistency of departmental documentation.
  • Provide administrative support and other duties as required.

  • Highly enthusiastic individual that can take the initiative and effectively collaborate with multiple partners.
  • Pursuing a diploma or bachelor’s degree in Business Administration, Technical Writing, Communications, or a similar discipline.
  • Ability to ensure high quality results and attention to detail.
  • Proficient with Microsoft Office including PowerPoint, Excel, Word, and Outlook.
  • Proficient with Adobe Creative Suite applications such as Adobe Acrobat Pro, Illustrator and Photoshop is an asset.
  • Ability to work effectively with a team as well as individually.
  • Strong organizational skills as well as excellent written communication skills.

  • To qualify as a co-op or internship student, you must be enrolled in a co-op program through an accredited post-secondary institution.
  • Must be able to obtain and maintain a restricted area identification card (RAIC).
  • This role is eligible for our hybrid work model with a combination of onsite and remote work.

It’s simple – we invest in our people because they are the backbone of our success. We offer:
  • Competitive wages
  • Networking and growth opportunities
  • Opportunities to give back to the community


We are ACCOUNTABLE. We take ownership and step up to get the job done.

We are CUSTOMER-FOCUSED. We consider the customer in all that we do.

We are COLLABORATIVE. We are stronger when we reach out and work as a team.

We are RESILIENT.  We are able to withstand or recover quickly from difficult conditions.

We are CREATIVE. We strive to find new and better ways of doing things.

The Calgary Airport Authority is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage all qualified applicants to apply including women, Indigenous people, persons with disabilities, members of visible minorities, members of the 2SLGBTQ+ community, and others who may contribute to organizational diversification of ideas. 

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